performance

This area covers the actions that you carry out which promote and clarify the performance expectations of individuals. It is the activity that enables people to see how their individual actions relate to “PURPOSE”.

It is about you having constructive conversations, challenging people’s poor performance and helping them to close performance gaps. It is about you "catching people doing things right", and illustrating how they are contributing to the common purpose. It is activity that enables people to develop their own sense of responsibility and ownership for their performance.